If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).
Resolved -
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.
Mar 17, 14:55 UTC
Monitoring -
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
Mar 17, 14:34 UTC
Investigating -
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
Mar 17, 14:23 UTC
Resolved -
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.
Mar 10, 16:46 UTC
Monitoring -
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
Mar 10, 16:23 UTC
Investigating -
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
Mar 10, 16:13 UTC