If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).
Resolved -
Service incident related to the Klaviyo integration is now resolved. Please contact us at support@geckoboard.com if you experience any further issues.
May 6, 11:06 UTC
Monitoring -
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
May 6, 08:30 UTC
Identified -
We have identified the root cause and are currently working on a fix.
May 6, 07:56 UTC
Investigating -
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
May 6, 07:47 UTC
Resolved -
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at support@geckoboard.com if you experience any further issues.
Apr 30, 14:09 UTC
Identified -
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
Apr 30, 13:43 UTC
Completed -
The upgrade has been completed successfully. Thank you for your patience.
If you see any issues, please reach out to us.
Apr 25, 09:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:06 UTC
Scheduled -
We’re performing maintenance on databases which power a number of Geckoboard integrations. During this time, some integrations, including Datasets, Aircall, TikTok & Monday will be temporarily unavailable.
The interruption is expected to last no longer than 30 minutes. We apologize for any inconvenience and appreciate your understanding.
Apr 24, 09:56 UTC