If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).
Resolved -
The issue impacting Shopify connections has been resolved. Please reach out to support@geckoboard.com if you are experiencing any further issues.
Jun 3, 18:40 UTC
Monitoring -
A fix has been implemented, and we are monitoring.
Jun 3, 15:16 UTC
Identified -
We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.
Jun 3, 14:38 UTC
Investigating -
We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.
Jun 3, 13:53 UTC