Monitoring - We’ve released an update to address delays affecting custom push and polling widgets, and everything should now be working as expected. We’ll continue to monitor the situation.
Nov 02, 2026 - 10:37 UTC
Investigating - We’re currently investigating delays affecting updates to custom push and polling widgets. Some widgets may take longer than usual to reflect the latest data.

We’re working to identify the cause and will share further updates as they become available.

Nov 02, 2026 - 10:10 UTC
Investigating - We’re investigating an issue causing RingCentral widgets to stop updating. We are working with RingCentral on the issue and will provide updates as we learn more.
Oct 28, 2026 - 13:17 UTC

About This Site

If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).

Web Application Operational
Push API Operational
Marketing Site Operational
Support Site Operational
Support team chat tool Operational
Support team message delivery Operational
Widget Updates Operational
Pusher Channels REST API Operational
Pusher Channels Webhooks Operational
Pusher Channels WebSocket client API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 2, 2026

Unresolved incident: Investigating issues with delays to custom push and polling widgets.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Unresolved incident: Investigating issues with RingCentral widgets not updating.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.