All Systems Operational

About This Site

If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).

Web Application   ? Operational
Push API   Operational
Marketing Site   Operational
Support Site   ? Operational
Support team chat tool   Operational
Support team message delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019
Issues with 'Send to TV'
Resolved - We've had no further reports of problems and everything looks good. Please contact us at support@geckoboard.com if you experience any issues with 'Send to TV'.
Jan 15, 11:34 UTC
Monitoring - A fix has been implemented and all users should be able to connect via the Send to TV options once more. We're keeping an eye on things to make sure.
Jan 15, 10:15 UTC
Investigating - We’re investigating issues with connecting new TV screens via the 'Send to TV' feature. We'll keep you posted!
Jan 15, 09:35 UTC
Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019
Issues with widgets not refreshing as fast as expected!
Resolved - Problem solved. If you’re still having any issues, please message us for help at support@geckoboard.com.
Jan 8, 12:55 UTC
Monitoring - A fix has been implemented by the team. Widget updates should no longer be delayed. We are continuing to monitor the situation.
Jan 8, 11:37 UTC
Update - We’re still investigating the issue - widgets of the integrations mentioned below may not update or throw errors. We’ll post another update as soon as we know more!
Jan 8, 10:59 UTC
Investigating - We are currently investigating this issue.
Jan 8, 09:36 UTC
Monitoring - We've noticed widgets from integrations such as Spreadsheets, Datasets, Zendesk Support, Zendesk Chat, among others, are not updating as fast as expected. We've identified the cause and are working on the fix!
Jan 8, 09:35 UTC
Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

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