Slow loading and Login Issues
Investigating - We are currently investigating this issue.
Nov 14, 05:46 UTC
Identified - Hello! We're receiving reports from a few users that they're still unable to log in. We're continuing to check further and will keep you posted!
Nov 14, 05:45 UTC
Monitoring - Hi again! We've fixed the previous issue and will continue to monitor it.
Nov 13, 17:03 UTC
Investigating - Hi! Some of our customers are reporting issues with their dashboards loading slowly and not being able to log in. We're looking into this and will update you as soon as we know more!
Nov 13, 15:26 UTC

About This Site

If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).

Web Application   ? Operational
Push API   Operational
Marketing Site   Operational
Support Site   ? Operational
Support team chat tool   Operational
Support team message delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Issues with New Relic widgets
Resolved - Problem solved! If you’re still having any issues, please message us for help at support@geckoboard.com.
Nov 9, 15:19 UTC
Identified - We are working on resolving an issue affecting New Relic widgets. We’ve got to the bottom of the problem and are doing everything we can to fix it. More info to follow.
Nov 9, 15:11 UTC
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018
Issues with some widget updates
Resolved - Problem solved. If you’re still having any issues, please message us for help at support@geckoboard.com.
Nov 6, 11:52 UTC
Investigating - We’re investigating a problem affecting some widgets and causing them not to update. We’ll keep you posted.
Nov 6, 11:29 UTC
Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Intermittent errors with push widgets and datasets updates, part 2
Resolved - The errors with our push widgets and datasets integrations are all set! Enjoy your day!
Nov 2, 13:54 UTC
Investigating - We're currently investigating an issue that is causing intermittent errors with push widgets and datasets updates that some customers may be experiencing. We'll keep you updated!
Nov 2, 13:39 UTC
Nov 1, 2018
Intermittent errors with push widgets and datasets updates.
Resolved - The errors with our push widgets and datasets integrations are all set! Enjoy your day!
Nov 1, 15:09 UTC
Investigating - We're currently investigating an issue that is causing intermittent errors with push widgets and datasets updates. We'll keep you updated!
Nov 1, 13:28 UTC
Oct 31, 2018

No incidents reported.

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