Geckoboard Status

All Systems Operational

About This Site

If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).

Web Application Operational

Push API Operational

Marketing Site Operational

Support Site Operational

Support team chat tool Operational

Support team message delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Investigating issues with Intercom

Resolved - Service incident related to Intercom is now resolved. Thank you for your patience.
Please contact us at support@geckoboard.com if you experience any further issues.
Feb 19, 09:29 UTC

Monitoring - We've released an update to resolve the issues with importing Intercom data. You should be able to import and add Intercom widgets now without any issues, but we'll continue monitoring the situation and update you shortly
Feb 18, 17:49 UTC

Investigating - We are currently investigating issues with Intercom data not importing. We'll provide updates as we learn more.
Feb 18, 17:28 UTC

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Investigating issues with importing new Zendesk Support accounts

Resolved - Problem solved! If you’re still having any issues, please message us for help at support@geckoboard.com.
Feb 14, 12:27 UTC

Identified - We have identified some causes and also implemented a few fixes. You should be able to connect your Zendesk Support accounts and display data seamlessly now.

A small set of users may still be experiencing issues. In that case, please get in touch and we'll get it sorted right away!
Feb 14, 08:44 UTC

Investigating - We are currently investigating issues with importing data when connecting a new Zendesk Support account. We'll provide updates as we learn more.
Feb 14, 07:36 UTC