Investigating issues with our Help Centre

Incident Report for Geckoboard

Resolved

Problem solved. The help centre should continue working smoothly. If you still face any issues, please get in touch with us at support@geckoboard.com!

Posted Oct 28, 2020 - 08:45 UTC

Monitoring

We've applied a fix and the help centre should work as expected now. We'll continue monitoring the situation.

Posted Oct 28, 2020 - 07:38 UTC

Update

It seems like the issue is related to the digital certificate used on our help centre. We're actively working to find a resolution at the earliest.

Posted Oct 28, 2020 - 06:11 UTC

Investigating

We are currently investigating issues with our help centre (https://support.geckoboard.com) not displaying. We'll provide updates as we learn more.

Posted Oct 28, 2020 - 05:12 UTC

This incident affected: Support Site.