We're can now confirm that we can accept Amex cards again. If you tried to make a payment over the weekend but failed, please retry and the payment should now go through. If you have any issues, please just contact us support@geckoboard.com. Have a great rest your day!
Posted Mar 27, 2017 - 15:25 UTC
Identified
We've identified the cause and hope to have a fix by EOD (US business hours). Please get in touch if you need help with making a purchase or upgrading your plan in the meantime.
Posted Mar 27, 2017 - 08:11 UTC
Investigating
We're having trouble with processing Amex cards - purchasing new subscriptions, upgrading, and automatic renewals may not be possible. We're working to get this resolved at the earliest. We're sorry for the trouble and will keep you updated!