The service incident related to our Intercom integration is now resolved. Please contact us at support@geckoboard.com if you experience any further issues.
Posted Jun 27, 2024 - 16:21 UTC
Monitoring
We have released an update to address the issues with Intercom metrics. We will monitor the situation closely. If you are still experiencing any issues, please get in touch.
Posted Jun 27, 2024 - 11:19 UTC
Update
We are investigating an issue affecting our Intercom integration, as a result of which some Intercom widgets may be showing out-of-date information. We are working on resolving this and will share another update as soon as possible.
Posted Jun 27, 2024 - 08:22 UTC
Identified
We are continuing to see this issue affecting some customers, and are working to resolve it.
Posted Jun 27, 2024 - 08:21 UTC
Monitoring
We have rolled out a fix for this problem and all Intercom widgets should start updating again. We will continue to monitor the situation over the coming hours.
Posted Jun 26, 2024 - 17:29 UTC
Identified
We are currently investigating an issue affecting our Intercom integration, as a result of which some Intercom widgets may be showing out-of-date information. We have identified the issue and are working on a resolution.