Investigating issues with Facebook Ads integration

Incident Report for Geckoboard

Resolved

Service incident related to Facebook Ads is now resolved. Thank you for your patience.
Please contact us at support@geckoboard.com if you experience any further issues.

Posted Feb 07, 2020 - 09:44 UTC

Monitoring

Facebook Ads released an update to resolve the issues, the problems faced should be mostly resolved. We'll continue monitoring the situation until further notice.

Posted Feb 06, 2020 - 16:34 UTC

Identified

Facebook added an update on this issue on their status page: https://developers.facebook.com/status/issues/470651240279373/

We'll keep monitoring the issue and post any updates as they become available.

Posted Feb 06, 2020 - 14:07 UTC

Update

On checking further, we've found the issue is affecting only some Facebook Ads widgets. Those widgets will currently be throwing an error.

We believe a change at Facebook's end could have caused this. We're digging deeper and will continue to keep you updated.

Posted Feb 06, 2020 - 10:44 UTC

Investigating

We are currently investigating issues with our Facebook Ads widgets. We'll provide updates as we learn more.

Posted Feb 06, 2020 - 10:32 UTC