Investigating issues with Airtable connections

Incident Report for Geckoboard

Resolved

We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections.

Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues or have questions.
Posted Feb 23, 2026 - 15:34 UTC

Identified

We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026).

The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email.

For any further questions, please feel free to contact our support team at support@geckoboard.com.
Posted Feb 23, 2026 - 10:56 UTC

Investigating

We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
Posted Feb 23, 2026 - 09:18 UTC